Intake Specialist - Bilingual (Spanish)


When a prospective client calls us for help, they’re often going through an emotionally and/or physically difficult time. Our Intake Specialists are responsible for providing our prospective clients an outstanding telephone experience. It requires the right combination of phone skills, empathy, and knack to investigate to the root of the caller’s legal issues. Often the first point of contact for our clients, our Intake Specialist plays a vital role determining our client’s satisfaction. This position encompasses administrative duties related to client intake and retention.

Schedule: 8am - 5pm - Friday, Saturday, Sunday, Monday & Tuesday

Requirements include:

  • Conveys confidence on the phone
  • Sets the tone and the pace of the client call
  • Commitment to providing first rate service to all callers
  • Shows empathy to clients and puts them at ease
  • Demonstrates excellent communication skills
  • Proficient in Microsoft Office and database entry
  • Ability to work with a variety of teams throughout the firm
  • Treats the first and last calls of the day with the same care and compassion
  • Spanish fluency is required
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What makes Rubenstein Law the best is our people. We are a strong team of like-minded individuals dedicated to helping others. Raul Garcia, Attorney